{"id":3997,"date":"2018-01-12T16:41:24","date_gmt":"2018-01-12T16:41:24","guid":{"rendered":"https:\/\/roadturn.com\/?p=3997"},"modified":"2022-09-11T14:40:05","modified_gmt":"2022-09-11T22:40:05","slug":"one-question","status":"publish","type":"post","link":"https:\/\/roadturn.com\/one-question\/","title":{"rendered":"The ONE Question Everyone Should Ask Themselves"},"content":{"rendered":"
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Email from an online business tool: “Next week, things are going to look and feel different [on our site].”<\/p>\n

My response: “I hope that means you’re fixing your customer experience issues, not just prettying up the brand. Fix the car before you paint it.”<\/p><\/blockquote>\n

How often do we try to cover up the blemishes in our own lives with solutions like these?<\/p>\n